Deliveries of Logs, Mulch & Woodchip
We will always try to deliver your logs, mulch or woodchip to a safe and convenient location, on or as near to your property, as possible. We can not usually call before delivery. The customer does not need to be present, and we recommend that if the weather is wet, to leave a cover out. If you have any special delivery requirements, please state these upon ordering, as in most cases, we will not be able to return to the property to move the product once delivered. If we are unsure of where to deposit the logs, mulch or woodchip upon delivery, we will try to contact you and put them where we see fit.
Within the spring and summer months we can deliver woodchip and mulch usually within 48 hours on a week day Monday to Friday once the office is called and the order made. This is providing we have a manageable amount of orders not exceeding our delivering capacity. In the event that we are at maximum capacity or out of stock, a wait for delivery may apply.
Any product issues need to be reported to the office within 7 days of receipt of the goods.